Our refund policy is as follows:
A participant can withdraw from the Event up to and until 11:59pm 60 days prior to the running of the Event they are registered in. A $30 cancellation fee will apply (i.e. I will be returned the entry fee paid by me less $30). Should I wish to withdraw from an event from 12.00am within 60 Days prior to the registered Event onwards for any reason (including, but not limited to, medical reasons), there is no refund of any portion of my entry fee. Participants must formally request a refund by completing the Cancellation Form found on our website under 'Support'.
If you have ticket insurance, then you can make a claim through the booking protect page on our website.