Frequently Asked Questions

What are the age restrictions?
Tough Mudder allows minors to run in Tough Mudder events as long as they are registered by a Parent or Guardian and are running with someone over the age of 18.  Maximum one chaperone for two minors. Please read the f...

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Tough Mudder Payment Plans
We're excited to introduce payment plans as an option for when you purchase your ticket. There are a couple of important things that you'll need to know before taking up this option.  1. Your booking is not complete u...

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Can I get a refund?
Our refund policy is as follows: A participant can withdraw from the Event up to and until 11:59pm 60 days prior to the running of the Event they are registered in. A $30 cancellation fee will apply (i.e. I will ...

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Refund through cancellation are no longer possible for my event - What are my options
If you are now within 60 days of your event, it is no longer possible to receive a refund of your ticket by completing the cancellation form. You do still have a couple of options though:  You can transfer your regist...

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Can I transfer my registration to another person?
Please note that this is for Australian Tough Mudder events only. Yes this is now possible. If you'd like to transfer your ticket you can now do this without extra cost to the new participant. Please email our custome...

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What benefits do I receive from Volunteering?
You'll have a great time being on 'Probably the Best Team on the Planet' meeting other awesome volunteers, helping Mudders and most importantly, having FUN. You'll also receive the following: DISCOUNTED PARTICIPANT ...

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